Privacy Policy
At Syrovoa, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you. By accessing or using this website, you acknowledge the practices described below.
What Data We Collect
We may collect personal information that you voluntarily provide when you contact us, subscribe to updates, submit a form, or otherwise interact with our website. Depending on how you use the site, this information may include:
- Your name and email address;
- Your telephone number and postal address;
- The content of messages, enquiries, or other communications you send to us;
- Information you provide when requesting assistance or information; and
- Technical information, such as your IP address, browser type, device information, operating system, and approximate location.
We may also collect information about how you use the website, including the pages you visit, the links you follow, the time and date of your visit, and general website activity. We do not intentionally request or collect sensitive personal information unless it is necessary for a specific purpose and you provide it lawfully.
How We Use Data
We use personal information fairly and lawfully for legitimate business and website-related purposes. This may include:
- Responding to your questions, requests, and other communications;
- Providing, maintaining, and improving our website and services;
- Processing enquiries or requests submitted through the website;
- Sending service-related messages or updates where appropriate;
- Monitoring website performance, security, and functionality;
- Understanding general visitor behaviour and improving website content;
- Preventing fraud, misuse, unauthorised access, and other unlawful activity; and
- Complying with applicable legal, regulatory, and administrative obligations.
Where required by applicable law, we will rely on an appropriate legal basis for processing personal data, such as your consent, the performance of a requested service, our legitimate interests, or compliance with a legal obligation. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website traffic, and support security. Cookies are small text files stored on your device when you visit a website.
Some cookies may be essential for the website to operate correctly, while others help us understand how visitors use the site. Where required, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some website features.
Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms, including X. These external websites operate independently and may have their own privacy policies and data practices. We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage you to review the privacy policy of any external website before submitting personal information or using its services. Visiting a third-party website through a link on our site is undertaken at your own discretion.
Data Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures may include access controls, secure communications, monitoring, and appropriate administrative procedures.
Although we work to protect the information entrusted to us, no method of transmitting or storing data online can be guaranteed to be completely secure. You should take appropriate steps to protect your account, device, and communications, including using secure passwords and avoiding the submission of unnecessary personal information.
User Rights
Depending on your location and applicable data protection law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate, incomplete, or outdated information;
- Request deletion of your personal information in certain circumstances;
- Object to or request restriction of certain processing activities;
- Withdraw consent where processing is based on consent;
- Request the portability of information where legally applicable; and
- Submit a complaint to the relevant data protection authority.
To exercise any applicable right, please contact us using the details below. We may need to verify your identity before fulfilling a request. We will respond within the timeframe required by applicable law.
Contact Information
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need further information about how we handle personal data, please contact us:
- Email: [email protected]
- Phone: +421 66 7293677
- Address: 180 Cedar Lane, Slovakia
- Social/X: https://x.com/
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page with its revised effective date.
